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Evidence Guide: MSS408017 - Analyse and refine improvement systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS408017 - Analyse and refine improvement systems

What evidence can you provide to prove your understanding of each of the following citeria?

Establish parameters of current internal improvement systems

  1. Describe organisation systems that impact on continuous improvement
  2. Identify current relevant metrics and their values
  3. Check that metrics are collected for all improvements
  4. Determine yield of current improvement processes
  5. Review results of improvements
Describe organisation systems that impact on continuous improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify current relevant metrics and their values

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that metrics are collected for all improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine yield of current improvement processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review results of improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distinguish kaizen blitz processes

  1. Identify all improvements which have occurred over an agreed period of time
  2. Distinguish between kaizen blitz (breakthrough improvements) and kaizen (continuous improvements)
  3. Determine the timing of kaizen blitz breakthrough improvement processes
  4. Determine factors controlling the timing and selection of kaizen blitz
  5. Analyse kaizen to identify cases where kaizen blitz was required
  6. Validate findings with process or system owners and obtain required approvals for proposed improvements
  7. Improve timing and/or selection of kaizen blitz
  8. Improve other factors limiting the gains from kaizen blitz
Identify all improvements which have occurred over an agreed period of time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distinguish between kaizen blitz (breakthrough improvements) and kaizen (continuous improvements)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the timing of kaizen blitz breakthrough improvement processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine factors controlling the timing and selection of kaizen blitz

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse kaizen to identify cases where kaizen blitz was required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate findings with process or system owners and obtain required approvals for proposed improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve timing and/or selection of kaizen blitz

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve other factors limiting the gains from kaizen blitz

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop kaizen practice

  1. Determine barriers or gaps to effective implementation of kaizen blitz and kaizen including delegations of authority, personnel capabilities, systems capability and/or resource availability
  2. Determine factors that limit gains from improvements
  3. Determine barriers to consistent and timely adoption and standardisation of improvements into relevant systems and processes
  4. Collaborate with key stakeholders to solve problems and implement solutions to address identified barriers, gaps and limitations
Determine barriers or gaps to effective implementation of kaizen blitz and kaizen including delegations of authority, personnel capabilities, systems capability and/or resource availability

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine factors that limit gains from improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine barriers to consistent and timely adoption and standardisation of improvements into relevant systems and processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate with key stakeholders to solve problems and implement solutions to address identified barriers, gaps and limitations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish parameters of current external improvement systems

  1. Review value stream systems that impact on improvement
  2. Review procedures for deciding improvement methodologies
  3. Identify current relevant metrics and their values, as appropriate
  4. Determine yield of current improvement processes
  5. Review results of improvements
Review value stream systems that impact on improvement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review procedures for deciding improvement methodologies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify current relevant metrics and their values, as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine yield of current improvement processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review results of improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore opportunities for further development of value stream improvement processes

  1. Review mechanisms for consultation with value stream members
  2. Develop mechanisms for further improving joint problem solving
  3. Develop mechanisms for increased sharing of organisational knowledge
  4. Obtain support and necessary authorisations from process and system owners for proposed improvements
  5. Capture and standardise improvements
  6. Improve factors limiting gains from kaizen
Review mechanisms for consultation with value stream members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop mechanisms for further improving joint problem solving

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop mechanisms for increased sharing of organisational knowledge

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain support and necessary authorisations from process and system owners for proposed improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capture and standardise improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve factors limiting gains from kaizen

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review systems for compatibility with improvement strategy

  1. Review all systems which impact on or are impacted by improvements and the improvement system
  2. Analyse relationships between improvement systems and other systems
  3. Analyse practices caused by and results from the systems
  4. Negotiate changes to the systems to improve the outcomes from improvement systems
  5. Obtain necessary approvals to implement changes
  6. Monitor the implementation of the changes
Review all systems which impact on or are impacted by improvements and the improvement system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse relationships between improvement systems and other systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse practices caused by and results from the systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate changes to the systems to improve the outcomes from improvement systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain necessary approvals to implement changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the implementation of the changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge